Privacy Policy
Effective Date: September 11, 2025
Nailed It Roofing Plus Repair LLC (“Company,” “we,” “our,” or “us”) values your trust and is committed to protecting the privacy and security of your information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, visit our website, or interact with us in any way.
By using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
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Personal Information: Name, phone number, email address, mailing address, billing details, and service-related details you provide.
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Project Information: Property ownership details, roofing/repair requests, financing requests, and related information.
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Communications: Records of calls, texts, emails, form submissions, and service requests.
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Technical Data: IP address, browser type, device identifiers, cookies, analytics, geolocation (if enabled), and traffic data.
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Marketing & Lead Data: Information submitted through ads, promotions, referral partners, CRM systems, or third-party lead providers.
2. How We Use Information
We may use collected information to:
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Provide, schedule, and complete roofing and repair services.
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Respond to inquiries, deliver estimates, and manage projects.
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Verify identity, detect fraud, and protect our business interests.
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Market our services—including email, text, retargeting ads, and promotions (opt-out available).
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Improve our website, service processes, and customer experience.
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Comply with legal obligations, enforce contracts, and resolve disputes.
3. Sharing & Disclosure
We do not sell personal information. However, we may share information with:
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Vendors & Contractors: Partners who assist with scheduling, project fulfillment, payments, or communications.
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Technology Partners: CRM systems, advertising platforms, email/text providers, and analytics tools.
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Business Partners: Lenders, subcontractors, or affiliates who assist in fulfilling service requests.
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Legal & Compliance Authorities: As required by law, regulation, or court order.
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Business Transfers: If we undergo a merger, acquisition, restructuring, or sale of assets.
4. Cookies & Tracking Technologies
We and our partners may use cookies, pixels, and tracking technologies for:
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Site performance and analytics
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Ad targeting and remarketing
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Security and fraud prevention
You may disable cookies through browser settings, but some features may not function properly.
5. Data Security
We use reasonable technical, physical, and administrative measures to protect your information. However, no method of internet transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain information as long as necessary to:
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Deliver roofing and repair services
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Comply with legal and accounting requirements
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Resolve disputes or enforce agreements
7. Your Rights & Choices
Depending on your location, you may have the right to:
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Access and request a copy of your data
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Correct or delete your information
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Restrict or object to processing
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Opt-out of marketing communications
To exercise these rights, please contact us (see Section 11).
8. Third-Party Websites
Our website may link to third-party websites. We are not responsible for their privacy practices.
9. Children’s Privacy
Our services are intended for adults. We do not knowingly collect data from anyone under 18 years of age.
10. Limitation of Liability
By using our services, you acknowledge that:
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Data transmitted online carries inherent risks.
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We are not liable for unauthorized access beyond our reasonable control.
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Any disputes shall be governed by the laws of the state in which Nailed It Roofing Plus Repair LLC is headquartered.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with an updated “Effective Date.”
12. Contact Information
If you have questions or requests regarding this Privacy Policy, please contact us:
Nailed It Roofing Plus Repair LLC
Phone: (910) 824-5563
Email: hello@naileditroofing.co
